花7700元植发后确诊毛囊炎、脓疱疹法院支持退还植发费用

\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_2--\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e封面新闻记者戴竺芯\u003c/p\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e“00后”黄女士为改善发际线，花费7700元接受植发手术。不料，术后，她患上\u003c!--VERTICAL_CARD_BEGIN_0--\u003e毛囊炎\u003c!--VERTICAL_CARD_END_0--\u003e、\u003c!--VERTICAL_CARD_BEGIN_1--\u003e脓疱疹\u003c!--VERTICAL_CARD_END_1--\u003e、\u003c!--VERTICAL_CARD_BEGIN_2--\u003e神经炎\u003c!--VERTICAL_CARD_END_2--\u003e等病症。黄女士将该门诊部诉至法院，要求退还费用并支付三倍赔偿。3月19日，封面新闻记者从成都青羊法院获悉，法院审理该案后认定，医美机构应退还植发费用；因现有证据不足以认定机构存在欺诈，对三倍赔偿的诉求不予支持。\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_0--\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e黄女士因前额发际线高，追求美容效果，在成都某植发门诊部花费7700元做植发手术，术前其头皮、毛发检测均为正常。手术中医生仅完成毛囊提取环节，毛囊种植则由护士操作。术后经多家医院诊断，黄某头部确诊毛囊炎、脓疱疹、神经炎等症状。黄某诉至法院，要求门诊部退还植发费用并作出三倍赔偿。\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_1--\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e青羊法院经审理认为，黄某为追求美容效果接受植发服务，具备消费者身份，双方成立医疗服务合同关系。\u003c/p\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e虽行业规范允许护士在医生指导下植发，但根据《\u003c!--VERTICAL_CARD_BEGIN_3--\u003e医疗美容服务管理办法\u003c!--VERTICAL_CARD_END_3--\u003e》规定，医生才是医疗美容手术的决策者和责任人，所有操作都必须在医生的控制下进行，且门诊部未举证证明护士操作符合行业标准，也未就护士实施种植这一关键环节履行告知义务，构成合同不当履行，结合黄某术后的损害后果，法院支持其退还植发费用的诉请。\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_2--\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e因黄某无证据证明门诊部在缔约时存在故意隐瞒或虚假告知的欺诈行为，不符合民事欺诈的法定构成要件，故对其三倍赔偿的诉请不予支持。\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_3--\u003e\u003cp class=\"formatted\" style=\"font-size: 19px; line-height: 30px; margin-bottom: 30px; text-align: justify\"\u003e法官提醒，医疗美容手术兼具专业性与风险性，直接关系生命健康安全，消费者并非专业人士，无法自主决定手术具体操作环节。\u003cstrong\u003e对于消费者而言，接受植发等医美服务前，务必全面了解手术流程、潜在风险，同时将医疗机构的相关承诺通过书面协议、微信短信等形式固定留存，避免后续维权因举证不足陷入被动。\u003c/strong\u003e对于医美机构而言，应更严格履行全流程告知义务，清晰说明手术操作分工、人员资质等关键信息，切实保障消费者的知情权与选择权，务必规范经营、诚信服务。\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_4--\u003e\u003cstyle\u003e.rich_media_content{--news-tabel-th-night-color: #444444;--news-font-day-color: #333;--news-font-night-color: #d9d9d9;--news-bottom-distance: 22px}.rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.rich_media_content{color:var(--news-font-day-color);font-size:18px}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]):not(.qn-editor-copy){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content{color:var(--news-font-night-color)}}.data_color_scheme_dark .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.data_color_scheme_dark .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.data_color_scheme_dark .rich_media_content{color:var(--news-font-night-color)}.data_color_scheme_dark .rich_media_content{font-size:18px}.rich_media_content p[data-exeditor-arbitrary-box=image-box]{margin-bottom:11px}.rich_media_content\u003ediv:not(.qnt-video),.rich_media_content\u003esection{margin-bottom:var(--news-bottom-distance)}.rich_media_content hr{margin-bottom:var(--news-bottom-distance)}.rich_media_content .link_list{margin:0;margin-top:20px;min-height:0!important}.rich_media_content blockquote{background:#f9f9f9;border-left:6px solid #ccc;margin:1.5em 10px;padding:.5em 10px}.rich_media_content blockquote p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content blockquote{background:#323232}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content blockquote{background:#323232}}.rich_media_content ol[data-ex-list]{--ol-start: 1;--ol-list-style-type: decimal;list-style-type:none;counter-reset:olCounter calc(var(--ol-start,1) - 1);position:relative}.rich_media_content ol[data-ex-list]\u003eli\u003e:first-child::before{content:counter(olCounter,var(--ol-list-style-type)) '. 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花7700元植发后确诊毛囊炎、脓疱疹 法院支持退还植发费用

花7700元植发后确诊毛囊炎、脓疱疹 法院支持退还植发费用

花7700元植发后确诊毛囊炎、脓疱疹法院支持退还植发费用

花7700元植发后确诊毛囊炎、脓疱疹法院支持退还植发费用